Terms and conditions

Terms of Use

HRD TERMS OF USE

Last Updated: 10 February 2026 

These Terms of Use (“Terms”) govern your access to and use of the website operated by HRD Antwerp NV and its affiliated entities (“Company,” “we,” “our,” or “us”). These Terms apply to the website located at www.hrdantwerp.comwww.my.hrdantwerp.com/ and www.education.hrdantwerp.com/ along with any related or linked sites operated by us, our subsidiaries, or our affiliates (collectively, the “Site”). All content and services available through the Site are collectively known as “Services”. The term “you,” “your,” and “yours” refers to all individuals who visit or use the Site. By accessing or using the Site, you acknowledge and agree to be bound by these Terms. Your acceptance is deemed to occur upon your first use of the Site. If you do not agree to these Terms, you must discontinue use of the Site immediately. 

 

1. ELIGIBILITYAND USER RESPONSIBILITIES

You may use this website only if you are at least 18 years old and legally capable of entering into binding agreements under applicable law. By creating an account or using the website, you represent that you meet these requirements. If you do not meet these requirements, you must not access or use the Site.  

If you access or use the Site or the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, your acceptance of the Terms is deemed to be on behalf of that entity, and all references to “you” throughout these Terms shall refer to that entity. 

By using the Site, you agree to use it only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that all information you provide to us is accurate, current, and complete. 

 

2. ACCOUNT REGISTRATION

You may browse and view the Site without creating an account or using any of the Services. Registration is not required for general access. However, certain areas of the Site and specific Services or materials may be restricted to registered users. To access these passwordprotected sections, you must create an account with us and obtain login credentials. To access certain features, you may be required to create an account. 

  • You must provide accurate, complete, and current information. 
  • You are responsible for maintaining the confidentiality of your login credentials. 
  • You are responsible for all activities that occur under your account. 
  • You must notify us immediately of any unauthorized access or security breach. 

We reserve the right to suspend or terminate accounts at our discretion. 

 

3. SERVICES PROVIDEDTHROUGH THE SITE

Our website provides information and tools related to diamond grading, education courses including but not limited to: 

  • Viewing grading results 
  • Accessing reports 
  • Registration for education courses 
  • Managing customer or order information  

We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice. 

For portions of the Site that allow you to place orders or conduct other transactions, additional terms and conditions may apply. When applicable, those terms will be presented on the relevant page and will apply in addition to these Terms. You agree to comply with all import, export, and re-export laws and regulations that govern any products or services purchased or sold through the Site. You further represent that you are not located in, and are not acting on behalf of, any country, entity, or individual prohibited under applicable import or export control laws. You are solely responsible for ensuring compliance with the laws of your local jurisdiction regarding the import, export, or reexport of any products or services obtained through the Site. 

 

4. USER CONTENT

If this Site permits you to post or upload comments or any other content on the Site, then the following additional terms are applicable to your use and are hereby accepted by you.  

You acknowledge that all information, content, text, data, messages, or other materials submitted, posted, or transmitted through the Site (“User Content”) are the sole responsibility of the individual from whom such User Content originates. You are solely responsible for any User Content you post, transmit, or otherwise make available on the Site or to others. You understand and agree that you must evaluate and assume all risks associated with the use of any User Content, including reliance on its accuracy, completeness, or usefulness. We do not control, endorse, or guarantee the accuracy of User Content and are not liable for any errors, omissions, or losses arising from its use. Although we are not obligated to monitor User Content, we reserve the right, in our sole discretion, to review, edit, or remove any User Content that we consider unlawful, abusive, defamatory, infringing, or otherwise inappropriate. Unless you expressly state otherwise, User Content is not considered confidential or proprietary. By submitting User Content, you grant us—or represent that the owner has granted us—a worldwide, perpetual, irrevocable, nonexclusive, royaltyfree license to use, reproduce, modify, publish, distribute, display, create derivative works from, and transmit such User Content in any form or medium now known or later developed, and to attribute the content to you or its owner as appropriate. 

 

5. ELECTRONIC COMMUNICATIONS

By using the Site or any Services made available through it, you consent to receive electronic communications from us. These communications may include notices regarding fees, transactional updates, and other information related to your use of the Site or the Services. Such communications form part of your relationship with the Company. You agree that any notices, disclosures, agreements, or other communications we provide electronically satisfy any legal requirement that such communications be in writing. 

 

6. INTELLECTUAL PROPERTY

All content, features, and functionality on this Site—including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the “look and feel” of the Site (collectively, the “IP Content”)—are the exclusive property of HRD Antwerp NV, its affiliates, or its licensors. This IP Content is protected by domestic and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. 

We grant you a personal, non-exclusive, non-transferable, and revocable license to access and use the Site for your use only. Except as expressly authorized in writing by us, you agree not to modify, copy, reproduce, or create derivative works based on the Site or IP Content; distribute, license, rent, sell, or lease any portion of the Site; “mirror” or “frame” any part of the Site on any other server or website; use any data mining, robots, or similar data gathering and extraction tools and; decompile, reverse engineer, or disassemble any software contained on the Site. 

The company name, the terms “HRD”, “HRD Antwerp”, the company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ours or our affiliates. You must not use such marks without our prior written permission. All other names, logos, or marks on this Site are the trademarks of their respective owners. 

We respect the intellectual property rights of others. If you believe that any material on this Site infringes upon your copyright, please notify us immediately at privacy@hrdantwerp.com with a detailed description of the alleged infringement. 

 

7. GEO-LOCATION TERMS

Our Services may include maps, geocoding, and location-based content powered by Google LLC (“Google”). By using these “Geo-Location Services,” you agree to be bound by the Google Maps/Google Earth Additional Terms of Service (available at https://www.google.com/intl/en_us/help/terms_maps.html). These services are provided as-is, and your use of them is subject to Google’s terms and privacy policies in addition to our own. 

 

8. PROHIBITED CONDUCT

You agree not to use the Site in any manner that is unlawful, harmful, or inconsistent with these Terms. This includes, without limitation, attempting to gain unauthorized access to any systems, accounts, or networks; interfering with or disrupting the functionality, security, or integrity of the Site; using automated tools such as bots, scrapers, or similar technologies without our prior authorization; or misrepresenting your identity, affiliation, or any information you provide. We reserve the right to investigate suspected violations of this section and may take any action we deem appropriate, including restricting access to the Site, cooperating with lawenforcement authorities, or pursuing legal remedies. 

 

9. PRIVACY

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data. Please review it carefully. 

 

10. DISCLAIMERSAND EXCLUSION OF LIABILITY

The website and all content are provided “as is” and “as available” without warranties of any kind, whether express or implied. 

To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of the content, the availability or uptime of the website, the absence of viruses or other harmful components or the fitness of the website for a particular purpose. We also disclaim all representations and warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, warranties arising from course of dealing or usage of trade and assurances regarding the accuracy, completeness, or timeliness of any information on the Site. 

We do not guarantee that the Site will be secure, uninterrupted, or free from errors, viruses, or harmful code. We are not liable for any service failures caused by events beyond our reasonable control (“Force Majeure”), including but not limited to power outages or telecommunications failures, shortages of materials or equipment, natural disasters or “Acts of God.”, or failures in third-party information technology systems. 

The Company and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) this Site. This includes, without limitation loss of profits, business, or data, errors, omissions, or delays in transmission and damage caused by reliance on Site content. This limitation applies even if we have been informed of the possibility of such damages. 

While we strive to keep our systems secure, you acknowledge that electronic data transfers are never 100% secure and may be subject to interception. 

Any software downloaded from this Site is used at your own risk and is provided “as is.” We make no warranty that such software is compatible with your systems or free of defects. We accept no responsibility for any damage to your hardware or loss of data resulting from software downloads. 

 

11. INDEMNITY

You agree to indemnify, defend, and hold harmless HRD Antwerp NV, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from: 

  • Your Use of the Site: Your access to the Site or use of our Services. 
  • Your Content: Any content or information you post, submit, or transmit through the Site. 
  • Violation of Terms: Your breach of these Terms of Use or any representation or warranty made by you herein. 
  • Infringement: Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right. 
  • Illegal Acts: Your violation of any applicable laws, rules, or regulations. 

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. 

 

12. LINKING POLICY

You may not create a link to any page of this Site, nor use our logos, trademarks, or proprietary graphics to link to this Site, without first obtaining our prior written consent. Any such unauthorized linking is strictly prohibited. To request permission to link to this Site, please contact us at privacy@hrdantwerp.com. We reserve the right to grant or deny such requests at our sole discretion. If consent is granted, it will be subject to the terms and conditions specified in our written authorization. 

Even if consent to link is provided, you agree that you will not: 

  • Frame the Site: Use “framing” or other techniques to enclose any portion of our Site within another website. 
  • Misrepresent Relationship: Imply that we endorse, sponsor, or is affiliated with your website, products, or services. 
  • Harmful Context: Link from any website that contains content that is illegal, offensive, or disparaging to HRD Antwerp NV. 

We reserve the right to revoke any consent to link at any time. Upon receipt of a request from us to do so, you must immediately remove and disable all links to this Site. 

 

13. INTERNATIONAL USE

Our website is accessible globally. You are responsible for ensuring that your use complies with local laws and regulations in your jurisdiction. 

 

14. THIRD-PARTY LINKS

The website may contain links to thirdparty websites. We are not responsible for their content, policies, or practices. Accessing thirdparty sites is at your own risk. Where we link to third party sites, you use such websites on your own risk. We recommend reading the policies of these websites and reviewing how they may affect you and your personal data.  

 

15. TERMINATION

We reserve the right, in our sole discretion and without notice or liability, to terminate or suspend your access to all or part of the Site and Services for any reason, including but not limited to: 

  • Breach of Terms: Any violation of these Terms of Use or other incorporated agreements. 
  • Legal Requirements: Requests by law enforcement or other government agencies. 
  • Discontinuance: Discontinuance or material modification of the Site or Services. 
  • Technical Issues: Unexpected technical or security issues or problems. 
  • Fraudulent Activity: Engagement by you in fraudulent or illegal activities. 

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation: Intellectual Property Rights, Indemnification, Limitations of Liability, Governing Law and Dispute Resolution. 

You agree that we shall not be liable to you or any third party for any termination of your access to the Site. We are not required to make any content or data available to you after termination. 

 

16. CHANGES TO THESE TERMS

We may update or modify these Terms from time to time to reflect changes in our practices, legal requirements, or the functionality of the Site. Any revisions will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after such changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Site. 

 

17. GOVERNING LAWAND DISPUTE RESOLUTION

These Terms are governed by the laws of Belgium, without regard to conflictoflaw principles. Any disputes will be resolved exclusively in the courts of Antwerp, Belgium. 

TO THE EXTENT PERMITTED BY LAW, YOU AND HRD ANTWERP NV AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. Neither you nor HRD Antwerp NV will seek to have any dispute heard as a class action, representative action, or collective action. 

You agree that any cause of action arising out of or related to the Site or Services must commence within one (1) month after the cause of action accrues. Otherwise, such cause of action is permanently barred. 

 

18. CONTACT INFORMATION

For questions about these Terms, contact us at Legal Department, HRD Antwerp, Hoveniersstraat 22, 2018 Antwerpen. 

Natural Diamond Grading Report

An HRD Antwerp Natural Diamond Grading Report is an objective report that confirms a polished natural diamond’s authenticity and provides a detailed description of its key characteristics, the so- called 4Cs: Carat, Colour, Clarity and Cut.

Price List

Lab Standard Price

Antwerp Lab
India Lab
Dubai Lab

EXAMINATION

When registered in our lab, your diamond or jewellery will be thoroughly examined by our graders and will undergo the following steps:

WEIGHT

SCREENING

MEASUREMENT

FLUORESCENCE

COLOUR

CLARITY

CUT

The weight of a diamond is expressed in carats. One carat equals 0.2 grams or 100 points, which indicates the size. HRD Antwerp has extremely accurate scales that measure up to five figures after the decimal point.

The first step is to determine if your diamond is natural, laboratory-grown or treated. If a diamond does not pass the initial test, it will be directed to our research department to further determine its nature.

Your diamond is accurately measured in millimetres as mentioned below: minimum diameter – maximum diameter in mm x height in mm (example: 6.44 – 6.47 mm x 4.04 mm)

The fluorescence grade under long wave is mentioned in the report. For the “Natural Diamond Colour Grading Report” the fluorescence grade under short wave is also mentioned.

Most diamonds range in colour from colourless (‘D’) to tinted colour (‘Z’). The colour grade is determined by comparison with a series of master stones, the best grade being D.

All natural diamonds have traces of their growth history, which determines the diamond’s purity. In most gem-quality diamonds, these are minor internal characteristics or inclusions. The very best and rarest stones are graded ‘loupe clean’ or 'LC'.

A diamond’s cut is essential to its beauty and is a combination of craftsmanship and scientific knowledge. The right proportions, symmetry and polish create internal reflections that maximise a stone’s sparkle, brilliance and fire.

ADDITIONAL SERVICES

Take advantage of our additional services to add value to your diamond. For more information and prices, please consult our price lists or contact our helpdesk via e-mail: diamondlab@hrdantwerp.com or +32 3 222 06 25

HEARTS & ARROWS DIAMONDS

LASER INSCRIPTION

SEALING

Hearts & Arrows diamonds are precisely cut round brilliants that, when examined using a special viewer, display eight hearts through the pavilion of the diamond (from below) and eight arrows through the crown of the diamond (from above). The appearance of the pattern is a strong indicator of a top-quality cut.

o inscribe diamonds with lasers, HRD Antwerp uses high-quality excimer shortwave technology. It cannot be seen with the naked eye and consequently does not affect the diamond’s physical appearance or value. Laser inscription can either be used to match your diamond and its corresponding grading report or to customise your diamond with a personalised message or logo.

Sealing guarantees that an issued grading report and the corresponding diamond belong together, and it keeps the diamond safe from oil and dirt. The HRD Antwerp sealing is tamper-proof.

Laboratory Grown Diamond Grading Report

Every diamond is tested to determine whether it is natural. If it is found to be laboratory grown, under disclosed conditions, we will issue a Laboratory Grown Diamond Grading Report, with this clear wording on the cover. The presence of the laser inscription is mentioned on the Grading Report, including a reference number and statement that the diamond has been laboratory grown. The same nomenclature as in a Natural Diamond Grading Report is used, with a detailed description of the 4Cs.

Price List

Lab Standard Price

Antwerp Lab
India Lab
Dubai Lab

EXAMINATION

When registered in our lab, your diamond or jewellery will be thoroughly examined by our graders and will undergo the following steps:

WEIGHT

SCREENING

The weight of a diamond is expressed in carats. One carat equals 0.2 grams or 100 points, which indicates the size. HRD Antwerp has extremely accurate scales that measure up to five figures after the decimal point.

The first step is to determine if your diamond is natural, laboratory-grown or treated. If a diamond does not pass the initial test, it will be directed to our research department to further determine its nature.

ADDITIONAL SERVICES

Take advantage of our additional services to add value to your diamond. For more information and prices, please consult our price lists or contact our helpdesk via e-mail: diamondlab@hrdantwerp.com or +32 3 222 06 25

Jewellery Report

Our laboratory has the knowledge and instruments needed to thoroughly analyse your jewellery. An HRD Antwerp Jewellery Report is an official document in which a jewellery item is authenticated for different purposes, such as insurance, inheritance or purchase. It can also be used to determine the market value of a jewel. These reports provide a general description of the jewel, the diamonds it contains and the precious metals of which it is made.



If you want to know more about our prices and services for jewellery certification, please fill in the form. Thank you!



Go back

Your message has been sent

Warning
 
Warning
 
Warning
 
Warning
 
Warning

Warning.


Price List

Lab Standard Price

EXAMINATION

When registered in our lab, your diamond or jewellery will be thoroughly examined by our graders and will undergo the following steps:

WEIGHT

SCREENING

The weight of a diamond is expressed in carats. One carat equals 0.2 grams or 100 points, which indicates the size. HRD Antwerp has extremely accurate scales that measure up to five figures after the decimal point.

The first step is to determine if your diamond is natural, laboratory-grown or treated. If a diamond does not pass the initial test, it will be directed to our research department to further determine its nature.

ADDITIONAL SERVICES

Take advantage of our additional services to add value to your diamond. For more information and prices, please consult our price lists or contact our helpdesk via e-mail: diamondlab@hrdantwerp.com or +32 3 222 06 25

Natural Diamond Colour Grading Report

This grading report mentions the colour origin of your diamond and describes its colour characteristics, as well as its short- and long-wave luminescence.

Price List

Lab Standard Price

Antwerp Lab

EXAMINATION

When registered in our lab, your diamond or jewellery will be thoroughly examined by our graders and will undergo the following steps:

WEIGHT

The weight of a diamond is expressed in carats. One carat equals 0.2 grams or 100 points, which indicates the size. HRD Antwerp has extremely accurate scales that measure up to five figures after the decimal point.

ADDITIONAL SERVICES

Take advantage of our additional services to add value to your diamond. For more information and prices, please consult our price lists or contact our helpdesk via e-mail: diamondlab@hrdantwerp.com or +32 3 222 06 25

Natural Diamond Identification Report

A special, pared-down grading report exclusively for diamonds under 1.00 ct.

Price List

Lab Standard Price

Antwerp Lab
India Lab
Dubai Lab

Laboratory Grown Diamond Jewellery Report

Our laboratory has the knowledge and instruments needed to thoroughly analyse your jewellery.Every diamond of the jewellery piece is tested to determine whether it is natural or laboratory grown. If all diamonds set in the jewellery piece are found to be Laboratory Grown, under disclosed conditions, we will issue a Laboratory Grown Diamond Jewellery Report, with this clear wording on the cover. This report provides a general description of the jewellery, the laboratory grown diamonds it contains and the precious metals of which it is made.

 

If you want to know more about our prices and services for jewellery certification, please fill in the form. Thank you!

 

Go back

Your message has been sent

Warning
 
Warning
 
Warning
 
Warning
 
Warning

Warning.

 

Price List

Lab Standard Price

Jewellery Report (Compact)

A compact version of the jewellery report is available exclusively for jewellery containing less than 1.00 ct of diamonds (total weight)

If you want to know more about our prices and services for jewellery certification, please fill in the form. Thank you!

Go back

Your message has been sent

Warning
 
Warning
 
Warning
 
Warning
 
Warning

Warning.


Price List

Lab Standard Price

Client Registration

Submitting your diamonds or jewels

Our online KYC client registration makes it easy for you to register as a client and submit your diamonds and jewels.

CLIENT KYC

DELEGATION FORM OR AUTHORIZED PERSONNEL FORM

PROFORMA INVOICE TEMPLATE

MY HRD ANTWERP REGISTRATION FORM

CONSIGNMENT MEMO JEWELLERY

DELEGATION FORM OR AUTHORIZED PERSONNEL FORM

DIAMOND LIST FORM

JEWELLERY LIST FORM

MY HRD ANTWERP REGISTRATION FORM

CLIENT KYC

MY HRD ANTWERP REGISTRATION FORM

JEWELLERY LIST FORM

DELEGATION FORM OR AUTHORIZED PERSONNEL FORM

DIAMOND LIST FORM

CLIENT KYC

HRD CO-BRANDING PROGRAMME

If you are a diamond seller or retailer who wishes to personalize your grading reportS, The HRD Tailored Grading Programme offers endless possibilities when it comes to co-branding. We liste the most popular options below, and we are always happy to discuss any new ideas you might have.

  • 1

    A PERSONALIZED LOGO

    All of our diamond grading reports can be personalised with a logo of your choice.

  • 1

    A SPECIFIC DIAMOND DRAWING

    A custom diamond drawing can be implemented on the grading report in accordance with your specific shape

  • 1

    A SPECIFIC SHAPE NAME

    A specific shape name can be shown on the grading report, which refers to shapes that are registered or patented.

For more information about necessary registration documents and licenses, please contact the lab location where you have registered.

popup-btn