Our retail partners: HRD Retailers & Points of Trust (PoT)
At HRD Antwerp we make a difference between the HRD retailer and an HRD PoT (Point of Trust). Both made a different level of commitment with HRD Antwerp. As an independent lab we don’t see our role limited as making sure your jewellery and diamonds get certified and keep their value, but also to inform you on how to protect and inform yourself as a customer. Information is knowledge.
Some of our retailers use us only as a laboratory. Those are our HRD retailers. Those who are committed and ready to maintain our highest standards of customer support, are our Points of Trust.
For the best experiences and the highest degree of guarantee on getting the most out of your jewellery experience, we recommend to shop at our Points of Trust.
HRD RETAILER
An HRD retailer is a jewellery store that sells HRD Antwerp certified jewellery and diamonds. All HRD certified products of HRD Antwerp can be verified through MyHRD.
An HRD retailer might have had training by HRD Antwerp, but it is not required. Only a Point of Trust is an official member of the retailer network of HRD Antwerp.
HRD POINT OF TRUST
This retailer has made a different commitment with HRD Antwerp. He’s an official partner of HRD antwerp and uses HRD Antwerp provided technology to assist his customers in his sales. He also provides information to the customer on how to buy jewellery and diamonds with our jewellery buying guide. He had training by HRD Antwerp and will be checked by HRD Antwerp to maintain the quality standard of our certified products.
On top of that he can participate in our store credit programme where customers can win up to INR 80,000 (in India) or AED 4,000 (in UAE). Ask your retailer for more information on how to participate.
A Point of Trust is committed to make sure you get maximum value out of your purchases by explaining the importance of an international certificate.
If you want to be sure that a retailer is still a Point of Trust, all PoT’s can be verified on our website in the POT section.
If a Point of Trust violates one of these rules or does not live up to our standard, you can inform HRD Antwerp directly by sending us an email on: info@hrdantwerp.com.
You want to know more about our Point of Trust: